| SensoCard Plus: Quick-start guide
Measurement
1. Wash hands.
2. Insert grooved end of test strip into meter, black side facing upwards.
3. Apply blood.
4. The result will be announced after five seconds.
Code setting with code-card
1. Switch the meter on.
2. Press the “down” button and meter says “code set menu, insert the code card”.
3. Insert and remove the code-card in one fluid movement, in the slot located at the bottom of the left hand side of the meter.
4. The code setting will be announced.
System checking with the check strip
1. Press and hold the “ok” button until meter speaks “check mode, insert a reagent strip or check strip”.
2. Insert the check strip.
3. Compare the announced three-digit reading with the range on the sticker inside the carrying case.
Switching on the speaking function
1. Press and hold the “ok” button until meter speaks “language set menu” it will then announce what is set to, for example “English”.
2. Press either the “up” or “down” buttons to scroll between English, German and off (no announcement will be made when the talking function is switched off) once you have reached the desired setting press the “ok” button.
Test strips
Test strips are available on prescription from your healthcare professional, using the following order code, called a ‘PIP’ code:
PIP code: 317 – 9892
E-O error message - If this error message is announced or shown on the screen after turning the meter on, the meter has got damaged. Please remove the batteries and keep the “ok” button pressed for about 15-20 seconds. Then, replace the batteries and switch the meter on. If the E-O message appears again, please contact BBI Healthcare.
E-2 error message - Test strip has been removed from the meter during measurement.
E-3 error message - Used test strip is inserted. Repeat the measurement with a new test strip. Check strip is inserted instead of a test strip. Replace it with a test strip. Test strip is not correctly inserted. Blood was applied before strip insertion. Repeat measurement with a new test strip.
E-5 error message - Strong electromagnetic field (eg. mobile phone) or high intensity electrostatic discharge interfere with the meter. Repeat the measurement. Meter is damaged. Check the meter with the check strip, see “SensoCard Plus system checking” section.
E-6 error message - Batteries are low. Replace the batteries.
High intensity electrostatic discharge may influence the meter. Please remove the batteries and keep the “ok” button pressed for 15-20 seconds. Replace the batteries and turn on the meter. If E-6 appears again, please change the batteries.
E-7 error message - Insufficient blood was applied on the test strip. Repeat the test with a new test strip with a bigger drop of blood.
High intensity electrostatic discharge may influence the meter. Please repeat the measurement.
E-8 error message -
Test wasn’t performed properly. Repeat the test with a new test strip and be more careful when performing each step.
E-9 error message -
External temperature is too high or low (out of the range of 15-35 degrees centigrade). Wait at least 30 minutes before using the device, until it completely reaches room temperature. SensoCard Plus is able to check external temperature. If it detects values not conforming to its operational requirements, the following error messages will be displayed.
An arrow icon directed downward and the E-9 error message together indicates a low temperature (below 15 degrees centigrade).
An arrow icon directed upward and the E-9 error message together indicates a high temperature (above 35 degrees centigrade). These are also announced verbally.
E-C error message - This error message may appear when using the code-card. There might be one of the following problems:
Code-card is damaged. Please check the code-card. If you find any mechanical damage on the code-card, please contact BBI Healthcare.
Code-card insertion or movement was not continuous. Insert and remove the code-card with a quicker motion.
Code-card insertion or movement was too slow. Repeat the code-card insertion without interruption.
Flashing result
If the temperature gradient is too high, SensoCard Plus still keeps on operating, but the displayed result will be flashing, indicating the abnormal operational circumstances. Be cautious with these test results, they might be inaccurate.
Instrument shows Lo constantly
Code setting is not correct. Check and set the proper code value. This error is announced.
Insufficient amount of blood was applied on the test strip. Repeat the test strip with a bigger drop of blood.
Instrument shows Hi constantly (is this announced?)
Code setting is not correct. This is also announced.
Battery symbol appears on display
Batteries are low. Replace batteries. When the meter is turned off the meter will announce that the batteries need to be changed.
If error messages cannot be eliminated by applying the recommendations above, please contact BBI Healthcare for advice.
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